VidyoPortal and VidyoRouter Administrator Guide
1. Introduction
2. Overview
- System overview
- System accounts
- Vidyo concepts and equipment
- Users
- Tenants
- Meetings
- Meeting rooms
- Groups
- VidyoLines
- Install
- Endpoints
3. Upgrade your VidyoPortal and VidyoRouter
4. Configure your server
- Log in to the System Console of your server and change the default password
- Configure the network settings at the System Console
- Change the other default passwords
- Multiple System Console accounts
- System Console menu options
- More Options System Console menu
- Advanced Options System Console menu
- Configure FIPS on your Vidyo server
- Manage network routes
- Add a network route
- Remove a network route
- Remove all your network routes
- Navigate your network routes
- Configure SNMP
- Enable SNMP
- Configure an SNMP notification
- Delete an SNMP community string
- Configure an SNMPv2 community string
- Delete an SNMPv2 community string
- Configure local SNMPv3 user (user-based security model)
- Delete a local SNMPv3 user (user-based security model)
- Delete a SNMPv2 notification
- Create an SNMPv3 notification
- Delete a SNMPv3 notification
- Manage hostnames
- Add a hostname
- Remove a hostname
- Remove all your hostnames
- Navigate your hostnames
- Enable secure shell access on the Management Interface
- Enable an Emergency Admin user
- Configure your SSH port
- Configure the TURN interface
- Configure the WebSockets interface
- Configure your VidyoRouter media priority
- Configure service accessibility
- Log in to the Super Admin portal
- Check the status of the components
- Request system licenses and apply system license keys
- Request your Vidyo licenses
- Apply the system license keys to your system
- Set the language for the Super Admin interface
- Add multiple Super Admin accounts
5. Configure RADIUS
- Disable FIPS mode
- Enable RADIUS
- View the current RADIUS configuration
- Modify the RADIUS configuration
- Create a RADIUS-enabled account
- View a RADIUS-enabled account
- Remove a RADIUS-enabled account
- Disable RADIUS authentication
- Create a local System Console account
6. Enable the Management Interface
- Move VidyoPortal applications to the Management Interface
- Management Interface on VidyoRouter and VidyoGateway
- Move your VidyoRouter applications to the Management Interface
- Move your VidyoGateway application to the Management Interface
- Add static network routes
7. Configure system settings as the Super Admin
- Apply system license keys to your system
- Apply system license keys to your system using the Hot Standby software option
- Vidyo license consumption by user type
- Licensing notifications
- Check your platform network settings
- Manage endpoint software
- Choose a file server mode
- Upload endpoint software installation files
- Activate an endpoint installation file
- Delete an endpoint installation file
- Perform system maintenance
- Back up the database
- Download a backup file
- Upload a backup file
- Restore a backup file located on your VidyoPortal
- Restore a backup file no longer on your VidyoPortal
- Delete a backup file located on your VidyoPortal
- Restore the database to the factory default
- Upgrade your VidyoPortal system software
- Restart your system
- Configure the CDR database for remote access in the Super Admin portal
- Export and purge CDR files from the Super Admin portal
- Download system logs
- Download specific VidyoPortal installation logs
- Create a system diagnostic file
- View a system diagnostic file
- Download a system diagnostic file
- Enable Syslogs
- Enable status notify
- Enable the events notification server
- Manage your super accounts
- View your super accounts
- Edit super account information and change the password
- Customize the system
- Customize the About info
- Revert to default system text on the About Info screen
- Customize Support info
- Revert to default system text on the Support Info screen
- Customize notification information
- Customize the invite text
- Revert to default system text on the Invite Text screen
- Upload custom logos
- Change where the system looks for PDF versions of the Administrator and User Guides
- Customize your VidyoPortal login and welcome banners
- Customize room links
- Customize your password settings
- Revert to default password settings on the Password screen
- Secure your VidyoPortal and other components
- Configure system-wide Inter-Portal Communication (IPC)
- Tell your users about IPC
- Configure endpoint network settings
- Set global features
- Enable VidyoConnect for WebRTC access
- Enable mobile access
- Configure system-wide search options
- Configure Transport Layer Security (TLS) VidyoProxy
- Configure system-wide public and private chat
- Configure scheduled and public room settings
- Configure user attributes
- Configure custom roles
- Configure the EPIC version February 2019 integration with VidyoConnect Context-Aware Linking (CAL)
- Configure the Status Notification Service
- Configure TytoCare integration
- Configure Native WebRTC for the VidyoPortal
- Supported browsers and platforms
- Compatibility
- Network and firewall configuration
- Certificates and encryption
- Configure your VidyoRouter
- Configure the TURN interface
- Configure the WebSockets interface
- Configure the CORS domain on the VidyoPortal
8. Configure your components as the Super Admin
- Components table
- Configure Your VidyoManager component
- Enter general VidyoManager information
- Configure your VidyoRouter component
- Configure VidyoRouter general settings
- Configure VidyoRouter SCIP settings
- Configure VidyoRouter media port range settings
- Configure VidyoRouter Quality of Service (QoS)
- Configure VidyoRouter NAT firewall settings
- Access your VidyoRouter configuration page
- Configure basic settings on your VidyoRouter
- Configure security on your VidyoRouter
- View system information on your VidyoRouter
- Upgrade your VidyoRouter
- Download your VidyoRouter installation logs history
- View installed patches in your VidyoRouter
- Restart your VidyoRouter
- Log out of your VidyoRouter
- VidyoGateway configuration
- Make configurations on your VidyoGateway
- Make configurations on your VidyoPortal for your VidyoGateway
- Add a VidyoGateway to your VidyoPortal
- Configure router pools
- Create a VidyoRouter pool
- Delete an entire VidyoRouter pool
- Activate the router pool configuration
- Create user location tags
- Create priority lists
- Create endpoint rules
9. Manage tenants as the Super Admin
- Tenants table
- How to add a tenant
- Add a tenant
- Add a default tenant or adding a new tenant
- Enable cross-tenant access
- Make the VidyoProxy components available
- Make the VidyoGateway components available
- Make the VidyoReplay recorders available
- Make the VidyoReplay components available
- Assign location tags
- Add the new tenant to your System
- Delete a tenant
- View current calls
10. Manage users as the tenant admin
- What tenant admins do
- Log in as a tenant admin
- Set the language for the admin interface
- Manage users table
- Add a new user
- Edit a user
- Delete a user
- Add a legacy device
- Export users
- Export .csv files
- Import users
11. Manage meeting rooms as the tenant admin
- Manage meeting rooms table
- Add a meeting room
- Edit a meeting room
- Delete a public meeting room
- View current calls
- Control meetings
- Control meetings from the VidyoPortal
- Configure settings via the control meeting page
- Control a meeting from VidyoConnect
- Control a meeting from a tablet
- Manage participants
12. Manage tenant admin room systems
13. Manage tenant admin groups as the tenant admin
14. Configure settings as the tenant admin
- Check your license terms
- Manage endpoint software
- Upload endpoint software installation files
- Upload endpoint software installation files to an external server or CDN
- Upload endpoint software installation files to VidyoPortal
- Activate an endpoint installation file
- Delete an endpoint installation file
- Set the tenant language
- Configure guest settings
- Configure customization on your tenant
- Customize the About Us information
- Revert to default system text on the About Info screen
- Customize Support information
- Revert to default system text on the Support Info screen
- Customize notification information
- Customize the Invite Text
- Make common Invite Text changes
- Revert to default system text on the Invite Text screen
- Upload custom logos on your tenant
- Configure authentication
- Configure authentication using REST Web Services
- Configure authentication using LDAP
- Configure your VidyoPortal tenant to use your LDAP server
- Configure LDAP authentication with manual user creation
- LDAP authentication with auto-provisioning
- VidyoPortal user account attributes
- Configure LDAP authentication with auto-provisioning
- Configure authentication using Web Services
- Apply authentication (LDAP or Web Service) to specific user types
- Configure authentication using SAML
- Configure your VidyoPortal tenant to use your SAML server
- Configure SAML authentication with manual user creation
- SAML authentication with auto-provisioning
- VidyoPortal user account attributes
- Configure SAML authentication with auto-provisioning
- Manage location tags
- Export CDR files from the admin portal
- Configure endpoint network settings on your tenant
- Configure feature settings on your tenant
- Configure public and private chat on your tenant
- Configure custom parameters
- Configure a post-call URL
- Playing audio or video content to Epic CAL participants in a waiting room
- Configure a warning pop-up for VidyoConnect for WebRTC users on iOS 15
- Disable the screen capture feature
- Configure the inactivity timer
- Upload virtual backgrounds and default backgrounds
- Add contact information to the hardware test
- Disable the post-call survey
- Disable background blur
- Configure room attributes on your tenant
- Configure user attributes
- Configure Epic version February 2019 integration with VidyoConnect Context-Aware Linking (CAL)
- Configure Epic version August 2018 integration with VidyoConnect Context-Aware Linking (CAL)
- Configure the Status Notification Service
15. Auditing
- Download audit logs from your VidyoPortal
- Download audit logs from your VidyoRouter
- Download audit logs from your VidyoGateway
- Audit log content
- Content captured in the audit log
- Sample audit log content
16. Configure OCSP
- Enable and configure OCSP
- Enable OCSP in the VidyoPortal and VidyoRouter and configure OCSP in the VidyoPortal
- Enable OCSP in the VidyoGateway
- Disable OCSP from the system console
Appendix A. Firewall and network address translations (NAT) deployments
- NAT introduction
- Vidyo conferencing firewall ports
- VidyoConnect and VidyoConnect Room requirements
- Vidyo server requirements
- Configure Vidyo conferencing with a firewall NAT
- Configure the firewall NAT
- Configure DNS and FQDN
- Configure the Vidyo server
- Configure tenant URLs
- Configure the VidyoManager
- Configure each of your VidyoRouters
- Test your configuration
Appendix B. VidyoProxy
- VidyoProxy solution for traversal of restricted networks
- Overcome deployment barriers securely and effectively
- Vidyo solutions for firewalled networks
- Key features and functions of Vidyo’s proxy solution
Appendix C. Security
- Secure your Vidyo conferencing system with SSL and HTTPS
- Import, export, and regenerate an SSL private key
- Import an SSL private key
- Regenerate an SSL private key
- Regenerate and view an SSL CSR
- Regenerate an SSL CSR
- View an SSL CSR
- Use a wildcard certificate in a multi-tenant system
- Certificates received from your Certificate Authority
- Certificate files versus bundles
- Deploy your server certificate
- Receive certificate expiration notifications
- Deploy your server CA certificates (intermediates)
- Configure HTTPS port settings on your applications
- Import security settings from the Advanced tab
- Enable SSL and HTTPS only
- Enable SSL only
- Enable HTTPS only
- Recover from an HTTPS failure
- Import and export certificates from the Advanced tab
- Import certificates from a certificate bundle
- Export a security bundle containing your certificate configuration
- Reset your security configuration to factory defaults
- Configure client CA certificates
- Configure your components to work with HTTPS
- Set the hostname and domain on your Vidyo server
- Set the FQDN on your VidyoRouter configuration pages
- Set the FQDN on your tenants
- Configure each VidyoPortal component to use your FQDN
- Set the FQDN in your VidyoRouter component configuration
- Verify your VidyoPortal components are online (Status: UP)
- Apply VidyoPortal SSL certificates to VidyoRooms
- Build the VidyoPortal full chain SSL certificate
- Implement encryption using the secured Vidyo conferencing option
- Verify your VidyoPortal is licensed for encryption
- Enable encryption on the Vidyo conferencing system
Appendix D. CDR
- CDR configuration
- Configure the CDR database for remote access
- Export and purge CDR files
- CDR version 2.1 tables
- ClientInstallations2
- ConferenceCall2
Appendix E. Hot standby
- Automatically and manually trigger Hot Standby
- Synchronize the VidyoPortal database for Hot Standby
- Configure your settings in preparation for Hot Standby
- Set IP and DNS settings on VP1 and VP2
- Verify correct installation of VidyoPortal licenses with the Hot Standby option
- Prepare the system software and database
- Prepare specific IP and FQDN values for your VP1, VP2, and cluster
- Ensure that the network IP address can be pinged
- Configure Hot Standby
- Set Hot Standby configuration values on VP1
- Reboot to apply the new Hot Standby configuration values on VP1
- Verify VP1 functionality
- Set Hot Standby configuration values on VP2
- Generate and import the security keys
- Validate the security keys
- Trigger the first database synchronization from VP1
- Verify the node status on VP1 and VP2
- Check the status of the Hot Standby configuration
- Force the Active VidyoPortal into Standby mode from the Super Admin portal
- Email notifications
- Upgrade Hot Standby VidyoPortals
- Upgrade your Hot Standby VidyoPortals while keeping one server online
- Switch to Maintenance mode and upgrade your standby VidyoPortal
- Force a Hot Standby from the System Console on your Active VidyoPortal
- Upgrade your Hot Standby VidyoPortals while taking both servers offline
Appendix F. Vidyo support
Appendix G. Reliability
- Limitations of reliability prediction models
- General prediction methodology
- Electronic equipment procedure
- Component parameters and assumptions
- Supplier MTBF data
- Subsystem MTBF data release policy
- MTBF reliability
Copyright
© 2024 An Enghouse Vidyo Company all rights reserved. Enghouse Vidyo’s technology is covered by one or more issued or pending United States patents, as more fully detailed on the Patent Notice page of Vidyo's website http://www.vidyo.com/company/patent-notices/, as well as issued and pending international patents. The VIDYO logotype is a registered trademark of Vidyo, Inc. in the United States and certain other countries, and is a trademark of Enghouse Vidyo throughout the world. Vidyo family of marks are trademarks of Vidyo, Inc. in the United States and throughout the world.
