8. Integrate direct phone calls with IVR functionality

You can use phones with the IVR functionality via SIP invites from your VoIP provider or by integrating VidyoGateway with your IP PBX.

Phone setups using the IVR functionality

The following diagrams provide examples of using the IVR functionality with a VoIP provider.

  • This first setup shows a configuration to your VidyoGateway using SIP invites coming directly from your VoIP provider.



  • This second setup shows a configuration to your VidyoGateway using a configured SIP trunk on your IP PBX.