1. Introduction

The VidyoGateway and VidyoGateway Virtual Edition (VE) (both of which will be referred to as the VidyoGateway in the remainder of the documentation) connect VidyoPortal users with users on systems using the SIP and H.323 video conferencing protocols. The systems that use these protocols are sometimes referred to as legacy systems.

Most of the topics in the VidyoGateway section of the Vidyo Help describe how to use the VidyoGateway to connect with a video conferencing system that includes H.323/SIP systems. These topics are written for system administrators who must set up and maintain a video conferencing system using a VidyoGateway.

To perform the setup and configuration for the VidyoGateway, you must have Admin access to your VidyoGateway and Super Admin access to your VidyoPortal. If you are not a cloud-only customer, you must install your own VidyoGateway VE. For more information about how to do so, refer to the VidyoGateway Virtual Edition section of the Help.

For definitions of many of the terms used in the VidyoGateway topics, refer to the Glossary of terms.

More info

For more information about VidyoGateway, refer to:

• The VidyoGateway Release Notes
• The VidyoPortal and VidyoRouter Administrator Guide

Support

If you need help or have questions, please feel free to do one of the following:

• Vidyo Resellers and End Users with Plus coverage: Contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article.
• Vidyo End Users without Plus coverage: Contact your authorized Vidyo Reseller at support@vidyocloud.com.