As a Clinical Program Manager at Vidyo, Kathleen assists healthcare organizations in the design, implementation, and optimization of their virtual health solutions for any use case. A nurse of 25+ years, Kathleen has held positions from bedside care delivery to operations and administration across various healthcare settings. Kathleen’s telehealth expertise includes project management for large-scale multi-vendor/multi-specialty telemedicine programs with start to finish implementations, facilitating recruiting/credentialing efforts between PSO and facility MSO, software and technology testing and deployment, clinical documentation module development and enhancement, developing protocols and procedure manuals, establishing service line guidelines, designing customized clinical workflow designs, facilitation of mock testing and go-live approval, and post-implementation support and optimization.