Version 20.2.0

What's new in this release?

  • HTML5 player replacing Flash player
  • Starting with this release, VidyoReplay will use an HTML5 player instead of a Flash player to play videos.
  • Why did we switch to HTML5?
  • Flash-based streaming is now being deprecated on most major browsers, and after 2020, it will become blocked by default.
  • All modern, popular browsers support HTML5 videos (including Chrome, Firefox, Safari, and more). Unlike with Flash, you do not have to install any browser plugin or video player. Your browser is your player.
  • HTML5 is lightweight, fast, and takes less CPU time to render content than Flash does.
  • Platforms and browsers that support HTML5 player:
  • Windows 10: Google Chrome version 87, Microsoft Edge version 87.0.
  • macOS 13: Safari version 13.1, Firefox version 83.
  • Ability to enable and disable audio-only avatars
  • You now have the ability to enable or disable the avatar that displays when a participant has their video source muted (only when the participant is in audio-only mode).
  • When enabled, if a participant’s video source is muted during a call, an avatar with the first three letters of their name appears on their tile. 
  • When disabled, if a participant’s video source is muted during a call, their video tile does not display at all. 
  • You can easily configure this setting using the new "Use Avatar" checkbox on the Recorder > Configuration page.
  • New icon to indicate when all participants have muted video
  • When all the participants in a video call have their video sources muted, this icon now appears on the full screen:
  • This icon lets you know that the reason you’re not seeing video is because the participants have chosen not to display it rather than because of a video problem.
  • Audio quality improvements
  • We've added support for recordings of up to 48 kHz.
  • Important bug fixes
  • In this release, we've addressed some important issues to improve usability and reliability.
  • System updates
  • For added security and stability, updates for multiple third-party packages and libraries are included as part of this release.

Files

This file...

Should be applied on top of...

rp-TAG_RP_20.2.0.034-bundle-v3059.vidyo

VidyoReplay version 19.1.0

Important notices

  • You must upgrade to VidyoReplay version 20.2.0 from VidyoReplay version 19.1.0. If you have a VidyoReplay version earlier than 19.1.0, you must first upgrade to 19.1.0 and then upgrade to version 20.2.0.  Once you have done so, refer to the Upgrading a VidyoReplay Cluster to 20.2.0 section below to upgrade to VidyoReplay version 20.2.0. These steps must be completed in order.  
  • Multiple Super users can be managed only from the Active Controller in a VidyoReplay cluster.

Upgrade a VidyoReplay cluster to 20.2.0

Due to the database changes required for this new feature, the procedure for upgrading an existing Replay cluster is the following:

  1. Upgrade all recording nodes in the cluster. Note: You cannot log in to recorder nodes until the entire cluster upgrade is completed.
  2. Log in to each controller and reconfigure them as standalone.
  3. Log in to each standalone cluster and perform the upgrade.
  4. Log in to the old active controller and reconfigure it in cluster mode. The machine will reboot. Check the portal to see if the machine is properly registered.
  5. Once registered, you can log in with the default user (‘super’). The Users tab should be visible. The Settings > Cluster > Component Status page should show the current machine as an active controller with all the recorders present.
  6. Log in to the old standby controller and reconfigure it in cluster mode. The machine will reboot.
  7. The active controller page located at Settings > Cluster > Component Status should now show the successful replication and that both controllers are currently online.
  8. You can now log in via the UI on any machine in the cluster.

Notes:

  • We recommend taking a snapshot of the machines using VidyoConsole, or via VMware if using a virtual machine.
  • It is mandatory to perform the above procedure step-by-step. Failure to do so may result in unexpected results, including the inability to log in. In such cases, you can revert to a previous snapshot.
  • If a recorder node is reconfigured as standalone, the Users database is cleared and the default username/password combination may be used to log in.
  • If a controller is reconfigured as standalone, the Users database remains untouched.

Compatibility

VidyoReplay version 20.2.0 is compatible with VidyoPortal versions 20.1.x and later.

If your organization has an on-premises VidyoPortal (rather than a cloud subscription), refer to the Vidyo compatibility matrix to determine which endpoint versions are compatible with your VidyoReplay release.

Resolved issues

The following table lists the issues we have resolved in VidyoReplay version 20.2.0.

VidyoReplay version 20.2.0 - resolved issues

Key

Summary

RPLY-1283

Enghouse Vidyo fixed an issue where a recording participant’s display name was getting wrapped if it included only multi-byte characters, such as those in Chinese and Japanese languages.

RPLY-1248

The "Conference and Application" profile is now available for SD resolution as well as for FHD and HD resolutions. 

RPLY-1247

Enghouse Vidyo fixed an issue where voice recordings were garbled for audio-only calls that had more than two participants. 

RPLY-1238

Enghouse Vidyo fixed an issue where the last few seconds of a recording sometimes did not play back. 

RPLY-1237

Enghouse Vidyo fixed an issue where recordings showed a participant’s display name as garbled characters if that participant’s name was not in English text. 

RPLY-1230

Enghouse Vidyo fixed an issue where VidyoReplay could not mount the NAS if ICMP to the NAS was not open.

Known issues

There are no new known issues for this release.