Version 23.4.0 GA

What's new in this release?

  • Dynamic caller ID support with Epic CAL integration (cloud only)
  • If you use the Epic CAL integration, you can now dynamically change your caller ID for outgoing calls using the “CallerID” parameter inside your Epic CAL link.
  • This feature is particularly useful when you have enabled one-click dial-out for your providers via the “dialOut” parameter.
  • Support for LaunchToken inside of Epic Sample URL generator
  • To make testing easier, you can now use the Vidyo Epic Sample Link generator to add a generated LaunchToken to an Epic CAL link.
  • Epic CAL data sent in REST notifications
  • Epic CAL contextual information is sent for participants that join an Epic CAL generated conference.
  • This applies to participants who join via a link, who are invited in, or who dial in via VidyoGateway.
  • Important bug fixes
  • In this release, we've addressed some important issues to improve usability and reliability.
  • System updates
  • For added security and stability, updates for multiple third-party packages and libraries are included as part of this release.

Compatibility information

As a reminder, we made some significant updates to the Vidyo compatibility matrix after VidyoPortal version 22.1.1. Please refer to the Vidyo compatibility matrix for on-premises and the subsections below for more details.

Note

VidyoPortal 23.1.0 or later requires the Vidyo Event Service 23.1.0 or later as a mandatory part of your infrastructure.

Healthcare compatibility

Do not upgrade to version 23.1.0 or later if you are using any of the following integrations:

  • Epic Deep Integration
  • Epic Monitor Deep Integration

Endpoint compatibility

Starting with VidyoPortal 22.1.1, the following endpoints are no longer supported:

  • VidyoDesktop
  • VidyoMobile
  • VidyoRoom HD-200, HD-100, and HD-50
  • VidyoClient 3.x-based applications

If you are using any of the above endpoints or integrations, please contact Vidyo Support for migration options.

Changes and new requirements

  • VidyoPortal VE version 21.2.0 and later requires 12GB memory allocation at a minimum for production use. Prior versions only required 8GB of memory.
  • ACTION TO TAKE: Make sure to review your configuration and adjust the memory allocation if necessary.
  • VidyoPortal version 20.2.x and later requires you to set the SOAPAction header for all SOAP requests; otherwise, requests may fail.
  • ACTIONS TO TAKE: Inspect any API integrations that may use the Vidyo Web Services APIs and validate that this header is appropriately set. We also highly recommend that you test any API integrations in a lab environment prior to upgrading to your production environment.
  • VidyoGateway versions 3.5.x and VidyoReplay versions 3.1.x do not work with VidyoPortal and VidyoRouter version 21.6.x. You must upgrade your VidyoGateway and/or VidyoReplay to version 20.2.0 or later in order to be compatible with VidyoPortal and VidyoRouter version 21.2.x and later.

Upgrade notes

  • You can only upgrade to VidyoPortal and VidyoRouter version 23.4.0 from version 21.2.0 or later. You cannot upgrade directly from any previous versions as these versions are not supported.
  • DO NOT reboot your system during the upgrade as this could result in permanent loss of data.
  • As with any major update, we highly recommend that you back up your database before upgrading.
  • If you are using VidyoPortal and VidyoRouter Virtual Edition (VE), we recommend that you take a full system snapshot prior to upgrading.

Files

Files

This file...

Is for...

vidyo-portal-TAG_VC23_4_0_11523-bundle-v6547.vidyo

VidyoPortal version 21.2.0 or later

vidyo-router-TAG_VC23_4_0_11523-bundle-v6548.vidyo

VidyoRouter version 21.2.0 or later

Resolved issues

The following table lists the issues we have resolved in VidyoPortal and VidyoRouter version 23.4.0.

VidyoPortal and VidyoRouter version 23.4.0 - resolved issues

Key

Summary

VIDPTL-1530

We fixed an issue where component registration failures would be erroneously logged into the audit log.

VIDPTL-1435

We've updated the Spring Library Framework.

Known issues

There are no new known issues for this release.