Version 22.4.3 GA
What's new in this release?
- Resolved VidyoConnect for Mobile disconnect notification issue for Epic
- In this release, the Epic Interconnect Server now properly receives notifications when VidyoConnect for Mobile iOS users disconnect from a call. This fixes an issue where, in some cases, Epic was not notified when a mobile call ended.
Important compatibility information
As a reminder, we made some significant updates to the Vidyo compatibility matrix in VidyoPortal version 22.1.1. Please refer to the Vidyo compatibility matrix for on-premises and the subsections below for more details.
Endpoint compatibility
Starting with VidyoPortal 22.1.1, the following endpoints are no longer supported:
- VidyoDesktop
- VidyoMobile
- VidyoRoom HD-200, HD-100, and HD-50
- VidyoClient 3.x-based applications
Healthcare compatibility
Do not upgrade to version 22.1.1 or later if you are using any of the following integrations:
- Epic Deep Integration
- Epic Monitor Deep Integration
If you are using any of the above endpoints or integrations, please contact Vidyo Support for migration options.
Important changes and requirements
- VidyoPortal VE version 19.2.0 and later requires 12GB memory allocation at a minimum for production use. Prior versions only required 8GB of memory.
- ACTION TO TAKE: Make sure to review your configuration and adjust the memory allocation if necessary.
- VidyoPortal version 20.2.x and later requires you to set the SOAPAction header for all SOAP requests; otherwise, requests may fail.
- ACTIONS TO TAKE: Inspect any API integrations that may use the Vidyo Web Services APIs and validate that this header is appropriately set. We also highly recommend that you test any API integrations in a lab environment prior to upgrading to your production environment.
- Mobile WebRTC for iOS and iPadOS now requires version 13.7 or later. If you use older versions, the "Join via the browser" option will not display on the Join page.
- VidyoGateway versions 3.5.x and VidyoReplay versions 3.1.x do not work with VidyoPortal and VidyoRouter version 22.2.x and later. You must upgrade your VidyoGateway and/or VidyoReplay to version 22.1.0 in order to be compatible with VidyoPortal and VidyoRouter version 22.2.x and later. For help with how to upgrade, refer to the Upgrade Steps Lookup Tool article. To obtain the software package you need to download, refer to the VidyoGateway Packages or VidyoReplay Packages article.
Important notes
- You can only upgrade to VidyoPortal and VidyoRouter version 22.4.3 from version 21.2.0 or later. You cannot upgrade directly from any previous versions as these versions are not supported.
- DO NOT reboot your system during the upgrade as this could result in permanent loss of data.
- For information on how to upgrade to VidyoPortal and VidyoRouter version 22.4.3 from the version you are currently running, refer to the Upgrade Steps Lookup Tool article. This article lists the steps you need to take for your particular version, including which Security Updates you may need to install.
- ACTION TO TAKE: As with any major update, we highly recommend that you back up your database before upgrading.
- If you are using VidyoPortal and VidyoRouter Virtual Edition (VE), we recommend that you take a full system snapshot prior to upgrading.
Files
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Files |
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|---|---|
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This file... |
Is for... |
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vidyoportal-TAG_VC22_4_3_7019-bundle-v5536.vidyo |
VidyoPortal version 21.2.0 or later |
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vidyorouter-TAG_VC22_4_3_7019-bundle-v5537.vidyo |
VidyoRouter version 21.2.0 or later |
Resolved issues
The following table lists the issues we've resolved in VidyoPortal and VidyoRouter version 22.4.3.
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VidyoPortal and VidyoRouter Version 22.4.3 GA- resolved issues |
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|---|---|
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Key |
Summary |
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VIDPTL-345 |
Disconnected calls are now properly registered on the Epic Interconnect Server for VidyoConnect for Mobile (iOS and Android). |
Known issues
There are no new known issues for this release; however, to view the previous known issues, please see the known issues for VidyoPortal and VidyoRouter section.