Version 21.4.1 LA

What's new in this release?

  • Automatically disconnect the last call participant when InviteID is used
  • In VidyoPortal and VidyoRouter version 21.3.1 LA, we introduced the ability to invite an additional registered user to a video call automatically upon invocation of an Epic CAL link. In this release, when there is only one participant remaining in such a call, that participant will be automatically disconnected.
  • To specify the user to invite to the call, the Epic configuration has to include the entityID of the user using the InviteID field on the Settings > Feature Settings > Epic Integrations page in the Admin UI.
  • When a participant joins an epic call initiated with the InviteID, the system will automatically enable the "auto-disconnect on last participant" mode. There is a grace period of one minute before the last participant is disconnected.
  • For information about how to configure Epic CAL integration, refer to the Vidyo and Epic Integration with VidyoConnect Context-Aware Linking (CAL) article. For compatibility information, refer to the Epic Compatibility with Vidyo Infrastructure article.
  • Manage CORS domains per tenant using APIs
  • On-premises administrators can now manipulate the CORS entries stored in the database using REST APIs.
  • The new Tenant Admin REST APIs enable you to read, add, edit, and delete CORS domains.
  • For more information about the new APIs, refer to the Web Services API User Guide.
  • Play audio and video content to Epic CAL participants in a waiting room
  • Healthcare customers using Epic CAL can now play music or a video to patients who are waiting for their healthcare providers to join their VidyoConnect call. You can customize this feature so that patients in the waiting room can:
  • view a video.
  • listen to audio (with or without a background image).
  • see a background image (with or without audio).
  • Providers can specify the video, audio, and background image content to be played in the waiting room. They can select different content for different calls.
  • To use this feature, the Tenant Admin must configure it on VidyoPortal version 21.4.0 or later, and end users must be running VidyoConnect for Desktop version 21.5.0 or later or VidyoConnect for Native WebRTC version 21.4.0 or later.
  • System updates
  • For added security and stability, updates for multiple third-party packages and libraries are included as part of this release.

Important compatibility information

As a reminder, we made some significant updates to the Vidyo Compatibility Matrix in VidyoPortal version 22.1.1. Please refer to the Vidyo Compatibility Matrix for On-Premises and the subsections below for more details.

Endpoint compatibility

  • Starting with VidyoPortal 22.1.1, the following endpoints are no longer supported:
  • VidyoDesktop
  • VidyoMobile
  • VidyoRoom HD-200, HD-100, and HD-50
  • VidyoClient 3.x-based applications

Important changes and requirements

  • VidyoPortal VE version 19.2.0 and later requires 12GB memory allocation at a minimum for production use. Prior versions only required 8GB of memory.
  • ACTION TO TAKE: Make sure to review your configuration and adjust the memory allocation if necessary.
  • VidyoPortal version 20.2.x and later requires you to set the SOAPAction header for all SOAP requests; otherwise, requests may fail.
  • ACTIONS TO TAKE: Inspect any API integrations that may use the Vidyo Web Services APIs and validate that this header is appropriately set. We also highly recommend that you test any API integrations in a lab environment prior to upgrading to your production environment.
  • Mobile WebRTC for iOS and iPadOS now requires version 13.7 or later. If you use older versions, the "Join via the browser" option will not display on the Join page.
  • VidyoGateway versions 3.5.x and VidyoReplay versions 3.1.x do not work with VidyoPortal and VidyoRouter version 22.2.x and later. You must upgrade your VidyoGateway and/or VidyoReplay to version 22.1.0 in order to be compatible with VidyoPortal and VidyoRouter version 22.2.x and later. For help with how to upgrade, refer to the Upgrade Steps Lookup Tool article. To obtain the software package you need to download, refer to the VidyoGateway Packages or VidyoReplay Packages article.

Important notes

  • You can only upgrade to VidyoPortal and VidyoRouter version 21.4.1 LA from version 21.2.0 or later. You cannot upgrade directly from any previous versions as these versions are not supported.
  • DO NOT reboot your system during the upgrade as this could result in permanent loss of data.
  • For information on how to upgrade to VidyoPortal and VidyoRouter version 21.4.1 LA from the version you are currently running, refer to the Upgrade Steps Lookup Tool article. This article lists the steps you need to take for your particular version, including which Security Updates you may need to install.
  • ACTION TO TAKE: As with any major update, we highly recommend that you back up your database before upgrading.
  • If you are using VidyoPortal and VidyoRouter Virtual Edition (VE), we recommend that you take a full system snapshot prior to upgrading.

Files

Files

This file...

Is for...

vidyoportal-TAG_VC21_4_1_3053-bundle-v4281.vidyo

VidyoPortal version 19.2.0 or later

vidyorouter-TAG_VC21_4_1_3053-bundle-v4282.vidyo

VidyoRouter version 19.2.0 or later

Resolved issues

The following table lists the issues we've resolved in VidyoPortal and VidyoRouter Version 21.4.1 LA.

VidyoPortal and VidyoRouter Version 21.4.1 LA - resolved issue

Key

Summary

VPTL-12257

Top-level domain limitations that were found in allowed CORS domains have been addressed.

Known issues

There are no new known issues for this release; however, to view the previous known issues, please see the known issues for VidyoPortal and VidyoRouter section.