Version 21.1.1 LA

What's new in this release?

  • Mobile universal and app link metadata Available on the VidyoPortal
  • To support deep linking to the VidyoConnect mobile app on both Android and iOS mobile devices, the VidyoPortal now advertises metadata files in a known URL path.
  • For any Tenant hosted on the portal, the portal provides the link to the assetlinks.json file for the Android app or to the apple-app-site-association file for the Apple app.
  • Epic CAL CSN added to the CDR
  • The Call Detail Record (CDR) of Epic CAL conference participants now includes the Contact Serial Number (CSN) in the ReferenceNumber field.
  • Epic uses the CSN to track unique telehealth visits. Therefore, providing this data via the CDR is useful for analytics and decision-making.
  • System updates
  • For added security and stability, updates for multiple third-party packages and libraries are included as part of this release.

Important compatibility information

As a reminder, we made some significant updates to the Vidyo Compatibility Matrix in VidyoPortal version 22.1.1. Please refer to the Vidyo Compatibility Matrix for On-Premises and the subsections below for more details.

Endpoint compatibility

  • Starting with VidyoPortal 22.1.1, the following endpoints are no longer supported:
  • VidyoDesktop
  • VidyoMobile
  • VidyoRoom HD-200, HD-100, and HD-50
  • VidyoClient 3.x-based applications

Healthcare compatibility

  • Do not upgrade to version 22.1.1 or later if you are using any of the following integrations:
  • Epic Deep Integration
  • Epic Monitor Deep Integration
  • If you are using any of the above endpoints or integrations, please contact Vidyo Support for migration options.

Important changes and requirements

  • VidyoPortal VE version 19.2.0 and later requires 12GB memory allocation at a minimum for production use. Prior versions only required 8GB of memory.
  • ACTION TO TAKE: Make sure to review your configuration and adjust the memory allocation if necessary.
  • VidyoPortal version 20.2.x and later requires you to set the SOAPAction header for all SOAP requests; otherwise, requests may fail.
  • ACTIONS TO TAKE: Inspect any API integrations that may use the Vidyo Web Services APIs and validate that this header is appropriately set. We also highly recommend that you test any API integrations in a lab environment prior to upgrading to your production environment.
  • Mobile WebRTC for iOS and iPadOS now requires version 13.7 or later. If you use older versions, the "Join via the browser" option will not display on the Join page.
  • VidyoGateway versions 3.5.x and VidyoReplay versions 3.1.x do not work with VidyoPortal and VidyoRouter version 22.2.x and later. You must upgrade your VidyoGateway and/or VidyoReplay to version 22.1.0 in order to be compatible with VidyoPortal and VidyoRouter version 22.2.x and later.

Important notes

  • You can only upgrade to VidyoPortal and VidyoRouter version 21.1.1 LA from version 21.2.0 or later. You cannot upgrade directly from any previous versions as these versions are not supported.
  • DO NOT reboot your system during the upgrade as this could result in permanent loss of data.
  • ACTION TO TAKE: As with any major update, we highly recommend that you back up your database before upgrading.
  • If you are using VidyoPortal and VidyoRouter Virtual Edition (VE), we recommend that you take a full system snapshot prior to upgrading.

Files

Files

This file...

Is for...

vidyoportal-TAG_VC21_1_1_1524-bundle-v3338.vidyo

VidyoPortal version 19.2.0 or later

vidyorouter-TAG_VC21_1_1_1524-bundle-v3339.vidyo

VidyoRouter version 19.2.0 or later

Resolved issues

The following table lists the issues we've resolved in VidyoPortal and VidyoRouter version 21.1.1 LA.

VidyoPortal and VidyoRouter version 21.1.1 LA - resolved issues

Key

Summary

VPTL-11383

For Native WebRTC portals, the VP9 is now advertised as enabled automatically for all newly created tenants.

VPTL-11286

When using certain versions of iOS with Safari on a mobile device, the "Join via the browser" button now appears along with the "Join via the app" button so users can join via WebRTC.

Known issues

There are no new known issues for this release; however, to view the previous known issues, please see the known issues for VidyoPortal and VidyoRouter section.