Version 18.4.0 GA

What's new in this release?

  • TytoCare integration
  • TytoCare is a cloud-based telehealth solution that simulates a comprehensive physical examination using a portable WiFi-enabled diagnostic device. The Tyto device allows medical professionals to examine a patient at the Point of Care (POC) and broadcast the exam data to a remote clinician.
  • When used in conjunction with the VidyoConnect desktop application, the remote clinician can virtually meet with the POC users via secure and reliable video conferencing.
  • The integration enables the TytoCare solution to act as a robust extension of the remote clinicians’ diagnostic capabilities by allowing them to see and speak with patients while conducting virtual stethoscope, otoscope, skin, and other basic medical exams. Combined, the TytoCare Professional (TytoPro/TytoClinic) solution and the Vidyo telehealth solution provide a single cohesive workflow for telehealth providers.
  • If you are an on-premises customer, refer to the Enabling the TytoCare Integration in the Super Admin Portal and the Enabling the TytoCare Integration in the Tenant Admin Portal for information about how to configure your VidyoPortal for TytoCare integration.
  • The TytoCare integration requires version 18.4.0 of the VidyoPortal and VidyoRouter as well as version 19.1.0 of the VidyoConnect desktop application.
  • Epic Context-Aware Linking (CAL) integration enhancement
  • Tenant Admins can now directly configure the Epic CAL integration via the Tenant Admin portal. You are no longer required to be a Super Admin to configure Epic CAL for your Tenant.
  • For more information about Epic CAL, refer to the Vidyo and Epic Integration with VidyoConnect Context-Aware Linking (CAL) for On-Premises and Cloud article.
  • Important bug fixes
  • In this release, we've addressed some important issues to improve usability and reliability.
  • System updates
  • For added security and stability, updates for multiple third-party packages and libraries are included as part of this release.

Resolved issues

The following table lists the issues we have resolved in VidyoPortal and VidyoRouter version 18.4.0.

VidyoPortal and VidyoRouter version 18.4.0 - resolved issues

Key

Summary

VPTL-9354

The status of public rooms now updates properly in the VidyoDesktop contact list; therefore, users can correctly determine whether a room is in use.

VPTL-9351

The VidyoPortal Web Services Admin addMember API now supports alphanumeric values in addition to numeric values for the extension.

VPTL-9297

A VidyoPortal issue that was preventing the upgrade of VidyoDesktop clients when the upgrade prompt was displayed has been fixed.

VPTL-9279

The VidyoPortal Web Service addMember API has been corrected so a password is not mandatory.

VPTL-9259

The “Enable Encryption” button is available on the VidyoPortal Super Admin Settings > Security page regardless of the language selected for the UI.

VPTL-9258

Exporting a security bundle on VidyoPortal version 18.3.1 no longer results in an error.

VPTL-9230

Issues that occurred when endpoint updates via the Super Admin (such as timeouts or slow updates) have been resolved.

VPTL-9131

When a user joins a room with a legacy device, they can now be reliably disconnected using the leaveConference API.

VPTL-9019

User extensions that start with a 0 can now be imported properly via CSV.

VPTL-8832

In the Call Detail Records, VidyoReplay always appears as calling from the default Tenant even if a recording is initiated from more than one Tenant.

VPTL-8818 and VPTL-8348

The Status Notification server now works properly and no longer sends erroneous error messages.

Known issues

There are no new known issues for this release.