Version 20.2.1

Resolved issues
This release fixes a number of issues to enhance the reliability and usability of the VidyoGateway. For more details, see the "Resolved Issues" section below.

You must upgrade to VidyoGateway version 20.2.1 from VidyoGateway version 20.1.0 or later. Therefore, if you have a VidyoGateway version earlier than 20.1.0, you must first upgrade to 20.1.0 and then upgrade to version 20.2.1. Please refer to the “Upgrade a VidyoGateway 20.1.0 Cluster to Version 20.2.1” section below for more information. These steps must be done in order.
Additionally, you can refer to the Upgrade Steps Lookup Tool article on the Vidyo Support Center for information on how to upgrade to VidyoGateway version 20.2.1 from the version you are currently running. This article lists the steps you need to take for your particular version, including which Security Updates you may or may not need to install.
If you have installed a previous VidyoGateway version 20.2.1 beta, you should first downgrade your VidyoGateway to 20.1.0 using the Recovery Utility on the System Console, and then upgrade directly to the GA 20.2.1 version. For more information, refer to "Run the recovery utility" section of the VidyoGateway Administrator Guide.

VidyoGateway version 20.2.1 is compatible with VidyoPortal version 18.4.0 and later.

This file...	Should be applied on top of...
gw-TAG_GW_20.2.1.005-bundle-v3529.vidyo	VidyoGateway version 20.1.0 or later

To upgrade a VidyoGateway 20.2.0 cluster to version 20.2.1, please perform the following steps in order:

Place all Cluster Nodes into Maintenance mode.
Upgrade all the Cluster Nodes.
When the Cluster Node upgrades are completed and back online, upgrade the current Standby Controller.
When the Standby Controller upgrade is complete, upgrade the Active Controller. The previous Standby Controller will now become the 20.2.1 Active Controller.
When the former 20.2.0 Active Controller completes its upgrade, it will then become the 20.2.1 Standby Controller.

The following table lists the issues we resolved in VidyoGateway version 20.2.1.

VidyoGateway Version 20.2.1 - resolved issues
Key	Summary
XGW-702	An issue that caused SIP header additions to stop working has been resolved.
XGW-690	An outbound dialing issue was fixed, therefore calls to cell phones can now be established with audio in both directions.
XGW-687	An issue that caused some customers to be unable to hear DTMF tones from the Vidyo endpoint or gateway has been resolved.
XGW-684	Using Far-End Camera Control with H.323 endpoints now works faster.
XGW-682	When a SIP proxy password is added via the UI, it now properly gets reflected in the main SIP configuration. Previous upgrades would modify the password so it would need to be manually re-entered.
XGW-676	IP addresses that use the "/" character, such as those used for a whitelist or blacklist, are now accepted.
XGW-675	Inbound calls no longer fail if endpointModel uses the "~" character.
XGW-674	When configuring a SIP proxy with an FQDN or IP, the SIP proxy FQDN/IP is now correctly appended as @domain to the dialed digits.
XGW-671	SIP/H.323 calls are now being disconnected as expected when the conference room is full.
XGW-670	An issue was addressed where a process could get deadlocked when malformed messages were processed.
XGW-655	The ability to mute video options via DTMF is now available when "Enable Video Control Keys" is selected and not when "Enable Audio Control Keys" is selected.

There are no new known issues for this release.