Version 21.4.0—September 2021

What's new in this release?

  • Post-call URL
  • This feature enables a URL to automatically open at the end of a VidyoConnect call so call participants can complete a survey, access a company website, download from an online store, or for other purposes.
  • The URL opens in the same browser the participant used for the VidyoConnect call.
  • To use this feature, your Tenant Admin must configure it. For more information about configuration, refer to the Tenant Admin: Configuring a Post-Call URL article.
  • Epic CAL participants in a waiting room can listen to audio and view video
  • Healthcare customers using Epic CAL can now play music or a video to patients who are waiting for their healthcare providers to join their call. You can customize this feature so that the patients in the waiting room can:
  • view a video.
  • listen to audio (with or without a background image).
  • see a background image (with or without audio).
  • Providers can specify the video, audio, and background image content to be played in the waiting room. They can also select different content for different calls.
  • To use this feature, the Tenant Admin must configure it on VidyoPortal version 21.4.0 or later, and end users must be running VidyoConnect for Desktop version 21.5.0 or later or VidyoConnect for Native WebRTC version 21.4.0 or later.
  • For more information about the new configuration parameters for this feature, refer to the "Other Configuration Parameters" table in the Using VidyoConnect: Admin-Level Functions article.
  • For information about how to configure Epic CAL integration for this feature, refer to the "Playing Audio or Video Content to Epic CAL Participants in a Waiting Room" section of the Vidyo and Epic Integration with VidyoConnect Context-Aware Linking (CAL) article.
  • For information about how to configure the Tenant Admin Portal for this feature, refer to the "Configuring Custom Parameters" section in the VidyoPortal and VidyoRouter Administrator Guide version 21.4.0 or later.

Resolved issues

We did not resolve any customer-related issues in this release.

Known issues

One new issue, VFW-103, was added to this release. To view this issue, as well as the known issues for previous releases, see the Known issues for WebRTC topic.