Version 21.3.0 (Android and iOS) HC—July 2021

What's new in this release?

  • Ability to invite others to join your call using SMS
  • To invite another participant to your call by using SMS, tap the invite icon in the call controls along the bottom of the VidyoConnect app and select the SMS tab.
  • To see the list of available country codes, click the small arrow near the flag icon. You must enter a country code from the list since only those on the list have been set up on your app.
  • As of this release, service to support the SMS feature is limited to the United States and Canada.
  • When you finish entering the number, you can change the message in the "Enter text message" text box if your admin has configured your system to enable you to do so. Otherwise, you cannot change the default message.
  • If the text message is editable and the room has PIN code, a message below the "Enter text message" text box reminds you that you must tell the invited participant what the PIN code is.
  • Tap Send SMS.
  • The Invite Participant pop-up appears asking if you're sure you want to invite the participant to the call, and you must tap Send SMS again to send the invitation.
  • A message appears at the top of the VidyoConnect app indicating that an SMS was sent to the number you entered.
  • Once the user receives the SMS message, they can open the link and join the VidyoConnect meeting. Depending on their server, they may join using VidyoConnect for WebRTC or using their mobile client.
  • If the user doesn't respond and you try to resend them the SMS, a message appears asking if you’re sure you want to send the SMS again.
  • Messages also appear if you entered an invalid country code, the incorrect number of digits, the wrong number format, or if the room is locked. For example, here's what you would see if you entered the wrong number format on iOS:
  • Feature availability:
  • You can invite others to your call using SMS only if you’re a registered user who has launched the video call.
  • You cannot invite other users if you are simply a participant or guest that has joined the call.
  • Currently, the SMS feature is available to VidyoCloud Health customers only. However, this feature will be rolled out to other VidyoCloud customers periodically. On-premises customers will be able to get this feature in the near future.
  • Note: If you’re a VidyoCloud admin for a healthcare customer, new custom parameters that support this feature will be automatically pushed to your tenants. Do not modify or delete these parameters because doing so could prevent the features from working. If you want to change the parameters in any way, contact VidyoCloud Support first.
  • Access your contacts when inviting others to join your call via dial out or SMS
  • Starting with this release, you can access your contact list when using the dial out or SMS feature, making it much easier and faster to find the user that you want to invite to your call.
  • To access your contacts when inviting another user, tap the InviteIcon.png icon in the call controls along the bottom of the VidyoConnect app and select the Call or SMS tab.
  • Select a country code by clicking the small arrow near the flag as you normally would when inviting a user to join your call via dial out or SMS.
  • As you start entering the name or number, any contacts with matching names or phone numbers begin to appear below the text box. You can select from one of the contacts or continue typing in the name or phone number.
  • Once you’ve selected the contact, you can proceed as you normally would when inviting a user to join your call via dial out or SMS.
  • If the phone number for the contact doesn’t match the country code you selected or if the contact’s phone number has an unsupported country code, a pop-up appears to let you know.
  • Feature availability: Since the dial out and SMS features are available to VidyoCloud Health customers only, the ability to access contacts when using these features is likewise only available to healthcare customers.
  • New way to accept the User Terms and Conditions and Privacy Policy
  • Prior to this release, you had to select checkboxes to agree to the Vidyo User Terms and Conditions and the Vidyo Privacy Policy before you could join your call. Now, as indicated by a message on the beauty screen, you indicate that you accept the User Terms and Conditions and the Privacy Policy by simply clicking the Join button.
  • Support for VidyoClient API version 21.2.0
  • This release now supports version 21.2.1 of the VidyoClient API, thereby providing you with our newest and most recently updated APIs.

Resolved issues

The following table lists the Android issue we resolved in VidyoConnect for Mobile version 21.3.0 HC.

VidyoConnect for Mobile version 21.3.0 - resolved issues for Android

Key

Summary

NEPANDRD-5399

If a user tries to log in with SAML but doesn't have a browser installed on their device, the VidyoConnect Mobile app no longer crashes.

NEPANDRD-2077

Android users no longer experience low frame rates when the resolution is large (such as 960 x 540).

Known issues

There are no new known issues for this release.