Version 18.3.0 (Android and iOS)

VidyoConnect is Vidyo's enterprise meeting solution for team collaboration. It offers a unified experience across desktop, WebRTC, and mobile devices. This article describes version 18.3.0 of the VidyoConnect for Mobile app.

What's new in this release?

  • Far End Camera Control (FECC)
  • This feature allows participants in a call to remotely control a Pan-Tilt-Zoom (PTZ) camera connected to a far end VidyoConnect desktop or VidyoRoom endpoint.
  • To access all the controls you need to adjust a participant’s far end camera, look for the participant tiles that display the FECC icon, and then double tap anywhere on that tile. Doing so pops out the participant tile into control mode. You can then use the FECC control buttons to:
  • Move the camera up, down, right, or left by tapping on the corresponding arrow buttons.
  • Zoom in or out by tapping on the +/- buttons.
  • As a mobile user, you can only control the camera if the user has a supported camera plugged in and FECC enabled. You cannot plug your mobile device into a supported camera and you cannot be a “camera owner”.
  • Only cameras that publish their panning, tilting, and zooming capabilities to the operating system are supported. For a list of the supported cameras, refer to the Using the VidyoConnect Far End Camera Control (FECC) Capability for Desktop and Mobile article.
  • To learn more about using FECC with VidyoConnect for Mobile, refer to the Using the VidyoConnect Far End Camera Control (FECC) Capability for Desktop and Mobile article. 
  • End-User License Agreement (EULA)
  • After you install the VidyoConnect application, you will now be able to read and accept Vidyo’s EULA before you first launch the application.
  • Thereafter, you can access the EULA anytime by clicking the Settings button in the VidyoConnect application and selecting “About VidyoConnect”.
  • Once you accept the EULA, you will not be prompted to accept it again unless the application is re-installed or upgraded with a new EULA version.
  • If you do not see the EULA when launching the VidyoConnect software, then possibly an administrator has accepted the EULA on your behalf.
  • Terms and conditions
  • In accordance with data privacy regulations, you will now be prompted to read and accept our updated User Terms and Conditions and Privacy Policy the first time you log in to or use the VidyoConnect application.
  • This applies to registered VidyoCloud customers which includes auto-login and SAML-authenticated users, guest users on the VidyoCloud portal, and those using VidyoCloud portal endpoints such as VidyoRoom.
  • This does not apply to customers using older versions of VidyoConnect software or on-premises customers.
  • Once you accept the User Terms and Conditions and Privacy Policy, you will not be prompted to accept them again unless these documents are updated in the future.
  • At any point, you have the ability to withdraw your user consent by clicking the Settings button in the VidyoConnect application and selecting “Terms and Privacy”. Once the consent window is opened, you may uncheck one or both of your acceptances and quit the VidyoConnect application. After withdrawing consent, the application will prompt you again the next time you launch VidyoConnect.
  • The Login Banner feature, which was introduced with VidyoConnect for Desktop version 18.3.0, is not available for mobile devices. 
  • Bug fixes
  • In this release, we've addressed some issues to improve usability and reliability.
  • System updates
  • For added security and stability, updates for multiple third-party packages and libraries are included as part of this release.

Resolved issues

There are no new resolved issues in this release.

The following table lists the issues we have resolved in VidyoConnect for Mobile version 18.3.0 (Android and iOS) - resolved issues

VidyoConnect for Mobile version 18.3.0 (Android and iOS) - resolved issues

Key

Summary

NEPANDRD-3241

Android: The VidyoConnect for Mobile on Android chat feature now includes an on-screen Back button.

NEPANDRD-3061

Android: A user interface bug was fixed when using VidyoConnect for Mobile on Android in portrait mode where long usernames were cut off on the Settings tab.

NEPANDRD-3060

Android: An issue was fixed where portal addresses were not saved for portals with SAML authentication.

NEPIOS-3198

iOS: Vidyo resolved an issue where iPhone 8 camera resolution could not go beyond 320 x 180.

NEPIOS-3103

iOS: Vidyo fixed a translation issue where the last few characters of chat messages in Japanese were missing. 

NEPIOS-2986

iOS: Vidyo corrected an intermittent issue that caused audio to sound choppy for some call participants.

NEPIOS-2985

iOS: Vidyo fixed a crash issue in calls with large number of audio only participants.

NEPIOS-2834

iOS: Vidyo fixed a UI issue on iPhone X where the usernames of audio-only participants were cut off in landscape mode call with shared content.

Known issues

There are no new known issues for this release.