Version 18.4.0

What's new in this release?

• Auto answer
• This feature allows users and admins to configure their VidyoConnect desktop application to automatically answer incoming calls.
• Once enabled, whenever you receive an incoming call, the VidyoConnect UI will display a message for three seconds indicating who is calling you. If you do not manually answer or decline the call within three seconds, the VidyoConnect application will automatically answer and connect you to the call.
• For security reasons, this feature requires that you are signed in and that your desktop system is awake. Auto answer is disabled for guest users and when your system is locked or in sleep mode.
• User selection is saved per portal and user account, allowing multiple users using the same desktop system to set different auto answer preferences.
• You can enable auto answer in any of the following ways:
• Device Settings - On the VidyoConnect landing page, click and open Device Settings. Select the Automatically answer incoming calls checkbox to enable the feature.
• Custom Invocation - Customize the VidyoConnect client and invoke application features (for example, auto answer).
• MSI - This applies only for system administrators managing Windows install bases. To enable or disable the auto answer feature, use the AUTOANSWER install parameter value, which is saved in the registry under local machine (HKLM) and overrides the user settings.
• If the parameter is not passed, auto answer is DISABLED, and users may change/enable the feature in their Settings.
• If parameter is passed = 0, auto answer is DISABLED, and users may NOT change/enable the feature in their Settings.
• If parameter is passed = 1, auto answer is ENABLED, and users may NOT change/disable the feature in their Settings.
• Auto start
• This feature allows users and admins to configure the VidyoConnect application to automatically launch whenever their desktop system reboots.
• User selection is saved per portal and user account, allowing multiple users using the same desktop system to set different auto start preferences.
• You can enable auto start in any of the following ways:
• Device Settings - On the VidyoConnect landing page, click  and open Device Settings.
• Select the Launch VidyoConnect when my computer starts checkbox to enable the feature.
• MSI - This applies only for system administrators managing Windows install bases. To enable or disable the auto start feature, use the AUTOSTART install parameter value, which is saved in the registry under local machine (HKLM) and overrides the user settings.
• If parameter is passed = 1, auto start is ENABLED, and users may NOT change/disable the feature in their Settings.
• If parameter is passed = 0 or is not passed, auto start is DISABLED, and users may change/enable the feature in their Settings.
• With the introduction of this new parameter, we are deprecating the use of the previous install parameter DISABLEAUTOSTART. This also changes the default behavior whereby a VidyoConnect application installed via MSI will now, by default, not launch at system startup.
• Digital Stethoscope
• The digital stethoscope feature is available beginning with VidyoConnect version 18.3.0 and VidyoPortal version 18.3.0.
• The supported stethoscope is the Thinklabs One.
• Bug fixes
• In this release, we've addressed some issues to improve usability and reliability.
• System updates
• For added security and stability, updates for multiple third-party packages and libraries are included as part of this release.

Resolved issues

The following table lists the issues we have resolved in VidyoConnect for Desktop version 18.4.0.

VidyoConnect for Desktop version 18.4.0 - resolved issues
Key	Summary
NEP-11057 and NEP-10850	Fixed an issue where VidyoConnect for Desktop running on Windows 10 machines with non-English characters in the machine name had trouble rendering video tiles for both self-view and remote participants.
NEP-11050	Fixed an issue where moderators saw VidyoGateway participants’ names in quotation marks if the moderator joined a call after dial-in participants had already joined.
NEP-11034	In certain SAML login scenarios where the user receives a valid token from the portal for X hours, the message “Waiting for the successful login from your browser” has been replaced by a loading spinner while the system validates the token.
ISNEP-11014 and NEP-10989	Fixed an issue where VidyoConnect desktop endpoints could not successfully accept direct calls from VidyoRoom.
NEP-10985	Fixed an issue where the VidyoConnect application prevented the user’s computer from going into sleep mode or turning off the display.
NEP-10920	Fixed a typo in the VidyoConnect version 18.3.0.5107 browser.log file so that "participant id" is now spelled correctly.
NEP-10907	Fixed an issue where the user could not see the remote participants’ video during a call.
NEP-10481	Added a new “Cancel and go back” button on the guest join page to allow guest users to go back and retrieve an access code/PIN before entering a call.
NEP-10272	Fixed an issue where SAML users were getting an "oops" message in a second browser tab after logging in.
NEP-10171	Fixed an issue where the user received the “It seems you’re offline” message in a call despite having a working internet connection.
NEP-9210	Fixed an issue that caused users to be unable to see all the participant tiles for approximately one minute during a call.

Known issues

There are no new known issues for this release.