Tenant Admin: Configure a post-call URL

Tenant Admins can configure a post-call URL to redirect registered or guest participants to a web page at the end of a call to complete surveys, make purchases, or download products. The configured URL opens in the participant’s default browser.

Only HTTP and HTTPS are supported. Minimum portal version required is 20.2.0.

  1. Log in to the Tenant Admin portal.
  2. On the top menu, click Settings.
  3. On the left panel, expand Feature Settings and click Custom Parameters.
  4. Select the Enable Custom Parameters checkbox and click Save.

  1. At the bottom of the page, click Add Custom Parameters . The Add Custom Parameters dialog displays.


  1. In Auth type, select whether registered or unregistered (guest) users will be able to use the URL.
  2. In Key, type postCallURL.
  3. In Value, type the URL that opens in the user's default browser when the call ends.
  4. Click Save. The URL you configured appears on the Custom Parameters list.