VidyoConnect pre-call and in-call features
Pre-call features
This section describes some of the features you can access before you join a VidyoConnect call or after you hang up from a call.
See also Change settings on Mobile.
Feature |
Description |
Minimum version |
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General tab |
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Enables you to view the VidyoConnect UI in English, French, German, Italian, Japanese, Korean, Simplified Chinese, or Spanish. |
Desktop and WebRTC: 18.1.0 |
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Automatically starts the VidyoConnect application whenever the desktop system reboots. |
Desktop: 18.4.0 WebRTC: N/A |
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Decreases the brightness of the VidyoConnect desktop application background. |
Desktop: 20.1.0 WebRTC: N/A |
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Automatically answers incoming calls and meeting invitations. |
Desktop: 18.4.0 WebRTC: 20.1.0 |
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Enables you to select which tab opens when the VidyoConnect desktop application launches. |
Desktop: 19.4.1 WebRTC: 20.1.0 |
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Enables you to create webinars and invite participants to your event in the VidyoConnect desktop app |
Desktop: 21.1.0 WebRTC: N/A |
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Enables you to keep the VidyoConnect desktop application window on top of other application windows. If you didn’t enable the ALWAYSONTOP MSI parameter (which was released in version 20.1.2) during installation, you can select this checkbox instead of using the parameter. If you did enable the ALWAYSONTOP MSI parameter during installation, this checkbox will be selected by default. |
Desktop: 20.3.0 WebRTC: N/A |
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Starts calls in the small Mini Player mode window. |
Desktop: 20.3.0 WebRTC: N/A |
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Displays a conference duration timer in the upper-right corner of the VidyoConnect desktop app. When the conference ends, a message appears indicating your total participation time. |
Desktop: 21.1.0 WebRTC: N/A |
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Audio/Video tab |
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Enables you to select the microphone, speaker, ringing device, and camera to use for your VidyoConnect calls. |
Initial release |
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Enables call participants to remotely control supported Pan-Tilt-Zoom (PTZ) cameras connected to far-end VidyoConnect desktop or VidyoRoom endpoints. |
Desktop and WebRTC: 18.3.0 |
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Helps users to view which speaker, microphone, and camera they're using while they're in a VidyoConnect call, easily switch to a new device, and clearly see whenever the device selection has been changed. |
Desktop 20.2.0 Mobile and WebRTC: N/A |
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Enables you to display a blurred, virtual , or customized background. |
Desktop: 21.6.0 Mobile: 22.1.0 (blurred only) |
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Displays the audio level of your microphone in real-time. |
Desktop: 19.2.0 WebRTC: 20.1.0 |
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Plays a notification sound every time a person joins or leaves a call. |
Desktop: 20.3.0 WebRTC: N/A |
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Enables you to choose whether to use video, camera, and/or content sharing. |
Desktop: 21.5.0 Mobile and WebRTC: N/A |
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Enables you to choose whether to conserve processing power. |
Desktop: 21.5.0 Mobile and WebRTC: N/A |
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Enables you to choose the balance between video quality and bandwidth use. |
Desktop 20.2.0 Mobile and WebRTC: N/A |
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Enables you to choose a specific speaker as your ringing device. |
Desktop: 21.5.0 Mobile and WebRTC: N/A |
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Account tab |
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Account information |
Displays your account information, such as your display name. |
Initial release |
Sign out |
Signs you out of the application and returns you to the login screen. |
Initial release |
Integrations tab |
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Integrates your Google or Outlook system calendars so you can see your video meetings and join them from within the VidyoConnect app.
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Desktop: 18.4.0 WebRTC: 20.1.0 |
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About tab |
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About VidyoConnect |
Displays the VidyoConnect version and copyright information, and provides links to the End User License Agreement, User Terms & Conditions, and Privacy Policy. |
Initial release |
End User License Agreement, Terms and Conditions, and Privacy Policy |
Allows you to read and accept the End-User License Agreement (EULA), the Vidyo User Terms and Conditions, and the Privacy Policy (in accordance with data privacy regulations). For more information about GDPR, refer to the GDPR Readiness - Vidyo article. |
Desktop: 18.3.0 WebRTC: 20.1.0 for Terms and Conditions and Privacy Policy; EULA is not available |
Help tab |
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Generate diagnostic reports (logs) |
Generates a diagnostic report (logs) in .vcab format for Windows or as a .zip file for Mac or .var file. Note: VidyoConnect also gives you the ability to view call quality statistics. To view these statistics, press CTRL+SHIFT+T and CTRL+SHIFT+I (for mobile, enable this via Chat messaging). |
Desktop and WebRTC: Initial release; 18.2.1 for .vcab format |
In-call features
This section describes some of the features you can access during a VidyoConnect call.
Feature |
Description |
Minimum version |
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Ability to invite others to your call by dialing out or by using SMS. Note: The dial out and SMS features are available to VidyoCloud Health customers only. |
Desktop: 21.2.0 Mobile: 21.2.0 (dial out) Mobile: 21.3.0 (SMS) |
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Capture images of participants' video and shared content when using Epic |
Enables Epic healthcare providers to easily capture images during a consult and add them to a patient’s file in the Epic ERP. |
Desktop: 21.6.2 WebRTC: 21.5.1 Mobile: N/A |
Content/screen share for Desktop and WebRTC or Screen share for Mobile (Android and iOS) |
Ability to share your content and screen while in a video conference. Note: The Mini-View Share pop-up and functionality are not available for WebRTC or Mobile. |
Desktop and WebRTC: 17.1.0 Mobile: 19.1.1 for Android; 19.1.0 for iOS |
Ability to perform reliable and accurate auscultations from any location during telehealth visits. |
Desktop: 18.3.0 WebRTC: 20.1.0 Mobile: N/A |
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Far End Camera Control (FECC) (increments by nudge) |
Ability to remotely pan, tilt, and zoom far-end cameras by small "nudges". |
Desktop and WebRTC: 17.1.0 Mobile: 18.3.0 |
Far End Camera Control (FECC) |
Ability to remotely pan and tilt far-end cameras continuously and smoothly. |
Desktop: 19.3.0 WebRTC: 20.1.0 Mobile: 18.3.0 |
Group text chat |
Ability to chat, share links, and ask questions in a group chat. |
Desktop and Mobile: 17.1.0 WebRTC: 20.1.0 |
HD video |
Ability to provide high-definition video. |
Initial release |
Media encryption |
Ability to protect the content of your video conferences from being intercepted and decoded without your knowledge (AES encryption over industry standard SRTP for audio, video, and shared content). |
Initial release
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Ability to moderate a call (including hard and soft muting, silencing, and disconnecting participants) from within the call interface. Note: The ability for room owners to create, lock, and delegate the meeting moderator via a PIN has been a feature since the first VidyoConnect release. |
Desktop: 19.2.0 WebRTC: 20.1.0 Mobile: N/A |
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Ability for call participants to claim moderator privileges via a pre-configured PIN. Note: The ability for room owners to create, lock, and delegate the meeting moderator via a PIN has been a feature since the first VidyoConnect release. |
Desktop: 19.2.0 WebRTC: 20.1.0 Mobile: N/A |
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Ability to record audio and video in real-time with one-click. |
Desktop and WebRTC: 17.1.0 Mobile: N/A |
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Ability to answer direct calls when the VidyoConnect mobile app is active in the foreground and auto answer has been set. |
Desktop and WebRTC: N/A Mobile: 19.2.0 |
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Multi-tasking mode support
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Ability to use split view and slide over while using the VidyoConnect mobile app. |
Desktop and WebRTC: N/A Mobile: 19.1.0 |
Snapshot - split screen |
Ability to capture a snapshot (i.e., still image) of a remote participant's video tile or shared content tile and store it locally on your mobile Android or iOS device, as well as the ability to use split-screen multitasking mode on Android 7+ (phones and tablets) and Split View on iOS 11+ (tablets only) |
Desktop and WebRTC: N/A Mobile: 19.1.1
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Speaker button (device control) |
Ability to control your speaker in a call similarly to how you mute and unmute your microphone and camera. |
Desktop and WebRTC: 18.2.0 Mobile: N/A
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Ability to use a whiteboard to collaborate with meeting participants to visualize concepts and ideas. |
Desktop: 18.1.0 WebRTC and Mobile: Users can launch whiteboard, but cannot annotate |